Other Services

Telephone Banking

Community's Total Service Connection is telephone banking at its best! Available 24-hours a day, 7 days a week from any touch-tone phone.

Total Service Connection: (773) 685-3947

Features:

• Customers and non-customers can check on current interest rates for mortgage loans and deposit accounts.
• Customers can also verify balances, transfer funds and even check on interest paid or received on accounts.
• User friendly "Summary Cards" (in English, Spanish and Polish) guide you step-by-step through the system.
• No service charges or fees to use the Total Service Connection

*pre-authorization required to transfer funds between accounts.

ATM Card

Total Service Card

Community’s Total Service Card* is more than just an ordinary ATM card. It offers Surcharge-FREE ATM usage at over 135,000 locations thanks to Community’s strategic alliances with the Allpoint®, MoneyPass® and STAR® ATM networks.

It also offers these advantages:

• 24-hour banking at Allpoint®, MoneyPass®, STAR® & Plus® ATM machines
• Deposits can be made at select STAR® and MoneyPass® ATMs
• Immediate access to NOW Checking account direct deposits
• Surcharge-free usage at many retailers across the country
• PIN protection for STAR® & Plus® ATMs transactions & for STAR® Point of Sale (POS) transactions

ATM/Debit Card

Total Service Card PLUS

Community’s Total Service Card PLUS** is a MasterCard Debit card as well as an ATM card.

It offers all the benefits of Community’s Total Service Card listed above and more:

• Works like a check at all MasterCard locations
• Authorization signature required

Lost or Stolen Card

If your Total Service Card PLUS Debit MasterCard is lost or stolen, call (800) 472-3272

Notification of Use of ATM and/or Debit Cards out of Country

If you are planning to use your ATM and/or Debit card with any foreign merchants please contact our Accounting department at (773) 685-5300 during regular business hours in order to request a temporary exemption to complete these transactions.

Beginning on October 1, 2018, if your ATM/Mastercard Debit card has been identified as having possible fraudulent activity, you will have the ability to receive debit card fraud alerts by text.

To enroll you will receive an enrollment text message from Community Savings Bank. The text message will ask you to opt-in for the debit card alerts. Once enrolled, you will start getting notifications informing you of potentially suspicious transactions and you will have the ability to confirm whether the transaction is valid. If no response to the fraud alert text is received, the fraud specialist will contact you by phone.

Community Savings will never text or call you requesting your personal information, including card numbers, passwords or PIN. If you receive a suspicious text or phone call asking for your confidential information -do not respond. If you have any questions please contact our Accounting department at (773) 685-5300.

*Requires $500 min. balance in a NOW Checking or Savings account.

** Requires a $500 min. balance in a NOW Checking account.

+Notice to Allpoint users: If surcharge screen appears during Allpoint ATM transaction, press “yes” to accept the surcharge and proceed with your withdrawal. You will not be charged the surcharge.

Click for surcharge free and cash deposit accepting locations

Click for ATM locator

Click for surcharge free locations