These are unusual times. The COVID-19 Coronavirus shut down many businesses this past spring, and the length of the economic recovery is uncertain. During this time, Community remained open with many precautions in place. Plexiglas dividers separate customers and staff, floor markings indicate proper waiting separations at six foot intervals, one way traffic in the walk-up lobby, and face coverings are required for entry into the bank, among a number of things. We appreciate everyone’s cooperation following these safety precautions.
I often mention Community’s helpful and knowledgeable staff in these letters. Their efforts during this pandemic have been outstanding. As a financial institution that is an “essential business” according to governor Pritzker’s order, the bank’s staff have worked throughout this period. They have worked diligently under difficult circumstances to do their best to provide superior customer service to our customers during this time of social distancing.
Many customers have discovered the many electronic banking avenues Community offers. These include online banking, mobile banking, and banking by phone. Community also offers surcharge free access to thousands of ATMs around the globe.
Community continues to follow it’s founder’s guiding principle: to make the safety of our depositors’ funds our highest priority. Community maintains a capital to assets ratio of approximately 15.53%, which keeps the bank among the nation’s strongest financial institutions. In addition, all deposits are insured by the Federal Deposit Insurance Corporation (FDIC) according to its rules and regulations, which provides an extra layer of safety for customers who are saving for the future.
Community continues to strive to help local residents purchase and own homes. All loans are held in the bank’s portfolio. As an independent and locally managed financial institution, all lending decisions are made at the bank. Mortgage interest rates are currently at historic lows. If you are in the market for a new home, or if you could benefit from a refinance at a low interest rate, give our loan staff a call.
We are not sure what the future of the Coronavirus will be or what effects it will have on economic activity going forward, but Community will continue to serve customers both electronically and personally to help them meet their financial goals. We are grateful for your patronage during these unusual times. If you don’t bank here, give Community a try. We look forward to serving as Your Personal Neighborhood Bank.
Dane H. Cleven, Community Savings Bank, Chicago